AWStats not showing up on

  • Answered
I parked an additional domain on my account ( it's been live and active for a week now with 1400 views since launching last week. However, when logging into the cPanel and checking AWStats, there is no data being collected on this domain. I also don't see a way for me to add the domain to the stat log. I would like to be able to view stats via AWSTATS about this domain.

Hi btsander, I'm sorry you're having trouble viewing AWStats for your Addon domain. While the logs or normally updated every 24-36 hours, it is a background process and other processes may take higher precedence. I have manually started the process of updating the logs for your account and you should be able to view the updated information shortly. The process usually takes 30-60 minutes. If at any time you have any trouble viewing your stats, please feel free to send an email to our Support Team: [email protected] to update your logs. Please let us know if you have any additional questions or need further assistance. Regards, Christi N.