I need to reset the login for my account (AMP/Wordpress), but don't have access to the original email

  • updated
  • Answered

A former employee of my organization set up our inmotion account and domain name. That former employee used his personal e-mail address as the admin account, and we are locked out.

How is it possible to change the e-mail of the admin account to one of our business e-mails when we can't log in and can't reset password.

John-Paul B
  • Answered

Hello Michael,

Thank you for contacting us about resetting logins for AMP and WordPress. If you have access to cPanel you can reset your WordPress password and regain access. 

To regain access to AMP, I recommend contacting our Live Support team so they can go over verification methods for your specific account and help you regain access.

Once you have access to AMP you can reset your cPanel password.

Thank you,