Why is it that I cannot open my own domain? I also had a hard time logging in. Is anyone using my "Paid" Domain?

  • updated
  • Answered

I have the right log in details, but I had to make 3-4 attempts before I was able to log in... and when I tried to check on my Dash Board, it does not permit me to... I know our Domain had been idle for a while, but I intend to continue on using your Hosting. What has happened? I had gathered products and services that I intend to publish on my Domain, but how ca I trust you now with my Company??? Kindly resolve this issue? I'll be waiting ASAP for your prompt and positive response.

Thank you

Arnel C
  • Answered

Hello Mspadigos,

Apologies for the problem with accessing your domain.  In order for us to troubleshoot the issue we would need to know what domain you are trying to access.  If you can provide that information then we can further investigate the problem.  If you want to have the issue resolved in private then please contact our live technical support team via phone/email/chat. 

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.