I forgot my email/user name and password of live website

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Ronnie H.
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Thanks for getting in touch with us! For your privacy and security, I have removed the URL of your site from your post. 

The best way to reset the password to your site will depend on what kind of site you have. For Wordpress sites, it is possible to reset the Wordpress admin password using PHPMyAdmin even if you have no other details. Other types of sites may have configuration files you can directly edit. 

If you aren't sure of the best way to move forward, please get in touch with our 24/7 Technical Support team and they can directly assist you. 

Avatar
Ronnie H.
  • Answer
  • Answered

Thanks for getting in touch with us! For your privacy and security, I have removed the URL of your site from your post. 

The best way to reset the password to your site will depend on what kind of site you have. For Wordpress sites, it is possible to reset the Wordpress admin password using PHPMyAdmin even if you have no other details. Other types of sites may have configuration files you can directly edit. 

If you aren't sure of the best way to move forward, please get in touch with our 24/7 Technical Support team and they can directly assist you.