Why is my email sending out emails that appear to be spam?

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  • Answered
Arnel C
  • Answered

Hello Dcuipylo,

Sorry to hear that you're having problems with your email appearing to be sending spam. There are a few possibilities.  Read through this entire list before taking any action: 

  • Your email account may be compromised and you need to change your passwords. 
  • You may have malware embedded on your site that is sending out emails.  Contact our live technical support team to have your site scanned for malware.
  • You may be observing that when you send out an email, it is bouncing and sending you an error saying "550 This message was classified as SPAM and may not be delivered."  If you see this happening, then follow the directions in this article: 550 This Message Was Classified as SPAM and May Not Be Delivered

I hope that helps to answer your question! If you require further assistance please let us know!

Arnel C.