Background photo not showing in BoldGrid

  • Answered
I'm setting up a revised version of my website in BoldGrid and added a background photo but it doesn't show up even after publishing it. I've deleted it and retried and still does not show. I've tried different settings for it and still no luck. Any ideas on what would be wrong?
Hello TXlady,
Apologies for the problem. We need a little more information about the issue. Can you provide more information about the theme and the picture? We also need more information on the versions of BoldGrid that you're using. We need the theme version, theme name, and the BoldGrid plugin versions. What size and format was the picture that you're trying to use? Please provide us with further info and we can investigate it in more depth.

If you have any further questions or comments, please let us know.

Kindest regards,
Arnel C.