why do my questions disappear?

  • Answered
Just testing ... Earlier today I submitted a question (twice) and they have never appeared. In both cases, the "search" process never finished (5 minutes then 20 minutes) so I proceeded both times to "last step" where things seemed to complete normally. Lets see if this simpler question will make its way through the system successfully.
Hello Tony,

Thanks for your question about asking question in the Support Center. The questions you ask will not necessarily appear unless they are moderated by the Support Center staff. So, depending on when you ask the question, they may immediately appear, or they may not appear until the question is approved for display. This is also affected by how you're logged when asking the question. If you're asking anonymously, then the question requires moderation. If you're logged in with a confirmed user (like this question), then it should appear. The Support Center is maintained by the Customer Community team which is separate from the live technical support team. If you wish to have questions answered immediately and privately, then please contact our live support team as they are available 24 hours a day / 7 days a week. Questions asked in the Support Center are public domain. I am working on your GIT question and will provide a response as soon as I have more information.

If you have any further questions, please let us know.

Kindest regards,
Arnel C.