Email and Exchange Servers

  • Answered
I am a hosting reseller. I have a client who uses Office 365 for her email. When we reset the nameserver to get the her new website live on my server it messed up her email. She has tried everything to get her email set up but she can not get it to connect. Can these 2 work together?
Hello RaynaNeises, Thanks for your question about setting up an email client (Outlook within Office 365) on your Reseller account and apologies for the problems or confusion after changing your client's domain nameservers. Check out our article on finding your reseller email configuration. You will need to configure your email client anytime the domain settings have changed. If you're unfamiliar with configuring your Outlook client, please see this article. You can also go to Microsoft and review their documentation. If you have any further questions or comments, please let us know. Regards, Arnel C.