Emails Received Going to Junk Folder

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Most of the emails sent to a particular email address are automatically being sent to the junk folder(not spam) in the inmotionhosting server. I have not been able to find any information about how to control this behavior. I know the spam assassin will send mail to the spam folder, but that is not what is happening. There is a separate folder on the inmotionhosting server named junk. That is where most of the email is going, consequently it never is available to download through pop3.
Hello, Thank you for your question regarding emails going to your junk folder. I recommend checking your email logs to confirm the emails are not being flagged and caught by Spam Assassin. Also, check any email filters you have setup within your email client, such as Outlook, Webmail, MacMail, Thunderbird, etc. Thank you, John-Paul