Need to create a new superuser

  • Answered
Hello. I have basically lost control of my own website. I only have administrator privileges and need to create a new superuser for myself so that I can update and install extensions, manage the template, etc. I cannot get in contact with the Super user that originally set up my account . She has basically left me stranded. Please help.
Hello Tanner, Thank you for your question about getting root access to your account. I advise contacting our Live Support team. They can verify your ownership of the account and get access with the appropriate privileges to help you out. Best, Christopher M.