Adding New Email Account Causes Error

  • Answered
Hello. When I try and create a new email address, it causes an error (the word error wrapped in a red box). I have tried selecting different domains and keep getting the same issue. I also decided to wait 24 hours in case there was a problem with the server that our cpanel is installed on.

Thank you for your question regarding errors adding a new email account. We are happy to help you troubleshoot further, but will need some additional information. What is the full error you are seeing?

Thank you,