Contact form in rapid weaver won't send email

  • Answered
Hi I am using rapid weaver to build my website- I don't know any code. I have a contact form set up with an email linking to my domain [email protected] but it won't send email. I have tried other emails like gmail etc- nothing works- when I asked their help desk they referred me to you and said something about php- honestly I don't even know what that is. Is there a simple fix for this for a noob like me?
Hello, Thank you for your question regarding issues with a contact form in Rapid Weaver. I recommend checking your mail logs for record of the emails or additional errors. If you are using SMTP settings, verify they are correct and free of typos or misspellings. You can view your email settings including outgoing SMTP in cPanel. We are happy to help you troubleshoot further but will need some additional information. Since there are many ways to create a form in Rapid Weaver, are you using a specific Addon? Thank you, John-Paul