Uploaded File Not Updating On Site

  • Answered
I've uploaded a file on my site, but the file online is not updating. I've checked the file several times. I've deleted the file and uploaded an older file, but the file remains the same. I've even tried clearing my cache a few times, using another computer, and another browser. I don't know why the file won't update. If you can, please assist me with this issue. The offline version of the file looks as it should.

Thanks for your question about the uploaded file not updating on the site. Make sure that you don't have caching elsewhere on your site. For example, if it's a WordPress site, caching can exist as a plugin and in the theme. If you're sure that you cleared on the caching you can and you're still seeing the issue, then you may need to speak with your Internet provider. They may have caching implemented as well and need to update it.

I hope that helps to answer your question! If you require further assistance, please let us know!

Arnel C.