Domains showing up as ineligible in AMP free SSL management

Avatar
  • updated
  • Answered

I am using your free SSL for 18 domains and a couple of subdomains. When I check 'eligible domains' on your AMP Manage free SSL page, 8 domains show up as ineligible. All domains are registered, pointed to you etc and they work in the browser with https://. The 8 ineligible domains are all new TLDs (.works, .red., .black, .glass, .media, .directory, .systems). Do I have a security problem or is something wrong with your AMP test tool?

Pinned replies
Avatar
anonymous
  • Answer
  • Answered

Hello and thanks for contacting us. Without access to your access, it seems to be an issue with our SSL checker related to DNS settings for those domains. Please ensure your DNS records for those domains are correct and see our Free SSL guide for troubleshooting. Then contact our Live Support for further assistance.

Avatar
anonymous

Furthermore, AutoSSL can be issued regardless of the AutoSSL Checker results.

Avatar
anonymous
  • Answer
  • Answered

Hello and thanks for contacting us. Without access to your access, it seems to be an issue with our SSL checker related to DNS settings for those domains. Please ensure your DNS records for those domains are correct and see our Free SSL guide for troubleshooting. Then contact our Live Support for further assistance.