can not login in webmail

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I can not login to web mail, all in a glimpse I see something written about firewall.
Then I tried to log in through another alternate , but that also does not work.
Guide me
Thanks
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Scott
Hello, Sorry to hear you are having trouble with logging into your webmail. Without being able to duplicate the issue, we are not able to troubleshoot. I can access the webmail login without issue. You will want to contact Live Support so they can see if you are attempting to connect properly. Also, check your firewall to be sure it is letting you connect. That would be something on your side and not the server. It would also explain why we cannot duplicate the issue. Kindest Regards, Scott M