Server not found when trying to access subdomain

  • Answered
I have created a new subdomain but it looks like its not working. When I put the address in my browser it say "Server not found" error. However I have put an example "index.html" files inside subdomain rootirectory.

Please let me know how to fix it.

Here is my domain name which is working perfectly :
and this is my subdomain :

Thank you

Sorry to hear you are having issues with your subdomain displaying properly. I see that the site is hosted on our servers, but the domain uses GoDaddy as the DNS Authority. After you create the subdomain on your server, you need to go to the domain authority and add the subdomain there and point the A record to the same server as the domain. After a possible short propagation time, it should display.

Kindest Regards,
Scott M