This server does not have a valid cpanel license

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  • Answered
I tried to access my cpanel for one of my domains on our vps we rent from you and i received this message:

Cannot read license file
To access the interface, you must install the license and ensure that the license is active.
This server does not have a valid license. To address this issue, you must contact your hosting provider.
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IMH Support Agent 5
Hello, Thank you for your question about cPanel licenses. The license should have been issued automatically, but there may have been an error with the request, which happens sometimes. You will need to contact the Live Support team, so they may verify the account securely and apply the license. Best, Christopher M.