Website Redirect and Restore

  • Answered
My url keeps redirecting me somewhere else. I can't log on to my original site's boldgrid nor access any of my content except through cached sites I can pull via search engines. It seems that whatever happened, my site got turned into old_site in cPanel's file manager and removed from access. How do I restore my site and remove the redirect?

Sorry to hear you are having issues with your site redirecting. I am not seeing that behavior when visiting the site. Are you still having that experience?

I also do not see any old_site folder within the account.

If you have a backup copy, you can certainly have that restored to your site. You may also want to check with Live Support to see if they have a copy that is good for restoration.

Kindest Regards,
Scott M