Changing main domain name and the files

  • Answered
I just talked to tech about changing my main domain name to my second one, and I was directed to the right place to start that process but I also asked if I would have to move any files and was told no. Now I'm reading through the facts it seems I do? Can I get the right answer on this please?

Thanks for the question about moving your files for a primary domain name change. The answer is "yes" you need to move the files. This is because the PUBLIC_HTML folder holds all of the of the primary domain's files in the folder. You will need to move those files out, and then move the new primary domain files in. This is not done by support as it may often involve files that we do not have access to.

I hope this helps to answer your question, please let us know if you require any further assistance.

Arnel C.