error when creating email-address

  • Answered

When I create an email-address, I get an error message:
user: bebmbala
password: *******

Click on: email-account > add email-account

error message: no such file or directory

Could you take a look?

Thanks in advance!

Best regards,

Jeroen Covemaeker
To The Point
Hello Jeroen,

Sorry to hear you are having an issue with creating an email account in your cPanel. I discovered you were missing a default folder named 'etc'. That has been recreated and I tested the ability to create ane mail address. It now works, so you can create email addresses as needed.

Kindest Regards,
Scott M