My wordpress installations have been reset

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Why have my WordPress installations been reset??? When I go to my front page on 2 of my 3 hosted websites previously with full and customized WordPress installations it directs me to a new installation. Have I lost everything? And why???
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Arn
Hello Cojima, Sorry for the problems with the database. The problem is a result of corrupted databases that were lost on the server. This is a problem that occurred because of a power failure within the West Coast Data Center. The equipment issues have been fixed, but we have been working to recover data since. Our systems team is dealing with this on an individual basis. Please submit a verified support ticket. They will review the account and recover or repair the databases that are involved. Make sure to list each domain and the associated database with the site. If you have any further questions or comments, please let us know. Regards, Arnel C.