All emails sent from all our accounts are blacklisted - Ticket 3178201

  • Answered
We have a big problem, all our accounts cannot send emails anymore (they all get blacklisted) including our own ( I have already contacted support via chat who set up this ticket: 3178201
As we have not had a support account yet, I creadet this one. Could you please associate the ticket 3178201 with this account and prioritize the ticket?
Kind regards,
Hello gillen5,

Sorry to hear you are having issues with your emails getting blacklisted. You did the right think by contacting Live Support as they handle that type of thing. Here in the public area, our support is limited to answering questions and giving advice. We do not do hands-on account issues.

The account here is separate from your hosting account and cannot be connected. That is because Support Center accounts can be for anyone, not just InMotion customers.

Kindest Regards,
Scott M