Website Error/Support Center Can't Figure It Out

  • Answered
I am wanting a refund for my account. My files work locally but when I upload them to the host it says, Some files on the server may be missing or incorrect. Clear browser cache and try again. If the problem persists please contact website author." I did the support chat and they say that it is all in the right order and everything is there. Leaving me with no answer. I have been trying to figure this out since I purchased this host account.
Hello, Thank you for your question regarding a website error. Sorry to hear you want a refund for your account. Since this is just the public forums, I recommend contacting Live Support to process your cancellation. When I test your site it is loading images from the /images folder for example: http://************** (I marked your domain out for security purposes) This indicates there should be a /images folder within your public_html folder, such as: public_html/images When I check your server, this /images folder does not exist. This is why you are getting a 404 error stating the file is not found. I recommend uploading the /images folder (containing: u139-8.png, u81-8.png, and u105-8.png) to the /public_html directory. Thank you, John-Paul