I can't connect to api.prestashop

  • Answered
Before and after the update prestashop, I can not connect to prestahop addons.
We notice that our Prestashop installation can't connect to api.prestashop, so we don't know if the problem is:
1) The activation of "allow_url_fopen" and/or "curl"
2) The network block prestashop domain ?

Best regards
Hello Davide R., Thank you for your question regarding PrestaShop. I would advise you to contact our support department to have them view the Apache connection logs live while you try to connect as the server could be blocking the request. Best Regards, TJ Edens