My add-on domain is not routing correctly

  • Answered
I have added as an add-on domain. I formerly hosted this site with inmotionhosting using a different (now deactivted) account. The nameservers are set correctly, but instead of resolving to, it is instead going to where it used to reside. I can't figure out how to change this, so I'm assuming it's an internal DNS configuration on your network that is not accessible to me directly?

Also, I'm unclear on what role DNS zone records play in all this. My namesecure (registrar) account has some strange URLs in the CNAME A records for that when put into a browser take me to "" I have no clue what this is all about. Do I need to correct these records with namesecure to point them to
Hello shiphorns,

Thank you for contacting us about your domain not routing correctly. It looks this issue has been resolved in a ticket with our Support Department. Thank you for your question. I'm glad you got the help you needed. If you have any follow-up questions you can let us know or contact the Support Department again.

Christopher M.