Emails to AOL not getting received

  • Answered

We've noticed an issue where our customers with aol email addresses are not receiving our emails. I have checked into this and it looks like we might be blacklisted. What can we do to remove this if that is the case? We are on a dedicated server.
Hello Abcprint, I'm sorry to hear about the problem that you are having with the AOL blacklist. Typically, the information for getting back to the AOL postmaster can be found in the bounce-back email in the header of the email. Otherwise, you may want to try using the AOL Postmaster website to send them a message about how to get off of their blacklist. If you have any further questions or comments, please let us know. Regards, Arnel C.