0
Answered

Excessive spam since signing up with inmotion

InMotionFans 4 years ago in Email / Fighting Spam 3 1 duplicate
Hi all , as anyone else had this problem?
I signed up for a business hosting package with domain name over the weekend. Since then, I have been receiving a lot of spam emails from Gmail accounts offering Web design services and logo design services. Are my contact details not protected? Or are they selling my contact details to third parties? I have received already 17 emails offering such services and they will no doubt continue to arrive. I have registered several domains and hosting services with other providers in the past, Godaddy, 1and1, domainmonster, all of which I am still a customer and yet I have never received spam emails offering Web and logo design services.

Answer

Answer
Answered

Hello and thanks for contacting us. Please follow our guide to strengthen email authentication.

It would also be helpful to blacklist the sender from Spam Filters.

Duplicates 1

Answer
Answered

Hello and thanks for contacting us. Please follow our guide to strengthen email authentication.

It would also be helpful to blacklist the sender from Spam Filters.

I am having the *exact* problem and I'm terribly disappointed.
I've registered countless domains over the years....but within hours of registering my first domain on inmotionhosting, I began getting both phone calls and spam email. I'm REALLY disappointed. This has never happened with other registrants. In two days, I've received more domain registration related spam than in the last 20 years of registering domains.
Hello, I'm sorry to hear that you are having problems with spam since signing up with your business hosting package. We do not share contact details and most certainly do not sell contact details to third parties. Your account does come with a tool for detecting and filtering spam called spam assassin. We would need to know the domain name that you're using for the account in order to investigate the issue further. Please provide this information and we can look into it in more depth. If you have any further questions, please let us know. Kindest regards, Arnel C.