i cannot create a account

  • Answered
hi .. i just terminate one account and i think i kept the dns records by mistake .. actually now i cannot add the same account for that domain and it show " A DNS entry for already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed." now i'm searching in my WHM and i couldn't find the account dns records or anything related to that mentioned dns..
is there any solutions for this issue.

Hello dezo,

Sorry to hear you are having issues with your domain's DNS. Our Live Support team will be able to assist you. You can contact them and they will be able to identify and remove the old information, allowing you to add the domain once more.

Kindest Regards,
Scott M