Pages were trashed and deleted

  • Answered
I'm using the Avada theme on WordPress. Yesterday I installed a plugin to backup my files called UpdraftPlus. I immediately had pages get trashed and then deleted. I deactivated the plugin and deleted it but files are still going missing. I tried contracting Avada support and then recommended contacting my Webhost. Can you please advise. Can you see that WordPress is setup correctly from me.

Thank you.
Daniel Chang
djmc5678@gmail com
WP seems to be working fairly well now. I was advised to deactivate any plug-ins on my browser and it seems that Fireplug (on both Firefox and Chrome) was causing trouble. I haven't tried this on my other laptop but the one i'm using is clean and free of malware. We did the manual install of WP. Things seem to be good. Thanks for the support!
Hello, Thank you for contacting us about pages being trashed and deleted after installing the 3rd party UpdraftPlus plugin. I recommend following our WordPress Troubleshooting guide to narrow down the cause of the problem. If you made a backup before installing the plugin, it may be easiest to restore it. If it has been less than 24-36 hours, we may have an automated backup you can request a data restoration from AMP. Best Regards, John-Paul