I need a refund

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I've just seen an automatic renewal for a website trsportsmarketing.co.uk that I have. I didn't receive any notification that this would happen as I don't want the site anymore so was just going to allow it to expire. I want a refund immediately please.
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Arn
Hello, Sorry for the problem with the automatic renewal of the domain. If you need a refund related to your account, you need to process the request via the live technical support team or via our customer service team. We cannot process refunds through the Support Center websites. Apologies that we cannot assist you directly in this issue. If you have any further questions or comments, please let us know. Regards, Arnel C.