my category at catalog tool can not be open in prestashop

  • Answered
how to maintain the problem i make a new store shop at multistore tool and they ask me to make a root category and i made it and all saved successfully when i open the category at catalog tool i can not enter the tool it shows i have to reload the page
how to maintain this problem and get t back as before with out losing anything ??

Thank you for your question on PrestaShop categories. I am not quite understanding where you are having issues. Can you please explain the steps you are taking in detail? I am able to access all categories without issue and can create root catetgories for the multi store without issue. Can you describe exactly what you are having trouble with? Are there any specific error messages you are getting?

Kindest Regards,
Scott M