How Do I Disable Auto-renewal?

  • Answered
How would I turn auto renewals off for billing. I just signed up for three years and in that time, I am bound to forget when the renewal is coming and do not want a surprise.
Hello, Thanks for the question about turning off the autorenewals for billing. Since all accounts auto-renew by default, bill items will not expire unless you request it to be set that way. This is to avoid a lapse in billing, resulting in your website going down. The only way to disable autorenewal would be to set it to expire. If a bill item is set to expire, it will expire on the Renewal Date. Please contact our Customer Service department in order to set your account to expire instead of automatically renewing. If you have any further questions, please let us know. Kindest regards, Arnel C.