Desired incoming mail is being falsely labeled spam and sent to spam folder

Avatar
  • updated
  • Answered

I deliberately have not configured Spam Assassin and I have never authorized any spam filtering, but desired incoming email is still being labeled as spam and sent to my spam folder.

How would you rate the customer service you received?

Satisfaction mark by James Anthony 5 years ago

Add a comment about quality of support you received (optional):

Avatar
IMH Support Agent 3
  • Answered

Thanks for submitting a question email being marked as spam. If you have not enabled any spam filtering, you can instruct your email client to never block or to always allow certain senders. In some clients, adding the sender to a contact list can also help.