Why Is My Renewal Different from My Previous Payment?

  • Answered
Just paid for the year. Logged into my acct and saw the pending renewal fee for next year...nice reminder BTW. However, when I view 'my subscriptions' the total is over twice the first year amount (not including the domain name fee that gets added on for year two). So the question is what are these other renewal fees that appear to be baked-in? An itemized list of charges instead just a single twice as high total with no description would raise less eyebrows.
Hello, Thank you for your question regarding the difference in your renewal fee. The invoice should be itemized as the price increased on the second year as you most likely started out on a sales price. The system automatically emails the primary email on file about any upcoming charges 30 days in advance. If you have further questions please contact our customer service team as they will be able to assist you with anything regarding payments. Best Regards, TJ Edens