Can not log into backend prestashop

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Hello I got a weird problem I need to clear the history in chrome browser or any browser to log in prestashop back end and when I finally get in I get a white blank screen can someone help please
Hello, Sorry to hear you are having issues with your PrestaShop log in. To fix the error you will need to find out what specific error message is thrown. To do this, you will need to enable the error reporting feature. Once you enable that, it should provide a proper error message from which you can figure out the next step in troubleshooting. Kindest Regards, Scott M