Can't change password through cPanel

  • Answered
I get this message when I I try to change the account password through cPanel

The password that you entered is not a valid password
passwd: Authentication token manipulation error.

Please advise.
Hello Cojima, Sorry for the problem with changing your account password in cPanel. When I researched the issue cPanel forums advise that there may be an issue with the password file that requires root access to the server in order to repair. I have created a support ticket (#2557502) for, to have the issue addressed by the live technical support team. Apologies for the issue once again and that we can't provide an immediate fix. If you have any further questions or comments, please let us know. Regards, Arnel C.