How to customize my soa record for my reseller domain?

  • Answered
I created my customized dns, but in soa record appears in primary name server and not
Hello Josereyez, Thanks for the question about the SOA (Statement of Authority). Basically, if you have just changed it, it is possible that you're running into DNS propagation. Please allow for a few hours while the name servers on the internet update. If you have allowed for the time to elapse already and you are still seeing the same problem, then please contact our live technical support team via email/phone/chat in order to have them review the issue for you. Also, did you follow the directions for using customized name servers as in our tutorial? Please double check on this and if you continue to have problems, please let us know. Kindest regards, Arnel C.