why can't i access my email from my desktop computer? i can access it from my iphone and my ipad

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James Moore
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as the title says Outlook on my desk top suddenly stopped logging on to my email. i check the settings nothing had changed. 

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anonymous
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Hello James.

Thanks for posting your question regarding troubleshooting the inability to access email from your Outlook desktop application. I'm sorry to see you are experiencing issues. In reviewing Microsoft's support documentation for assistance with their product, it is recommended to try checking to make sure the application is not working in "offline" mode. Since you are able to use the email on your other devices, this indicates that the issue is exclusive to that program. They also recommend running updates on your computer to make sure it is running the latest version.

I hope this helps!

Sincerely,

Carlos D.