I have a Drupal website under a temporary URL (testing/development stage). I asked support to upload the .sql file on the database and I uploaded the directory on my public_hml. I noticed that when I login to my website (as admin) and go to certain places on the backend I get this error: "Uncaught exception 'PDOException' with message 'SQLSTATE[HY000]: General error: 2006 MySQL server has gone away'". Please help me figure this out, I already asked support to increase max_allowed_packets but still a no go. I researched for similar problems and people say that its not a Drupal problem but an SQL problem. Any help would be greatly appreciated.
Customer support service by UserEcho