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Can't get DNS records right

mikehsg 5 years ago in Ecommerce / Prestashop 15 0
For the life of me I can't get the DNS records right on HSGear.biz. I'm using this as a PrestaShop hosting account and simply can't get the CNAME, A, etc... right so that the domain name hits the store homepage.
Hello mikehsg, Thank you for contacting us about setting up your DNS. I looked at your DNS records, and there are some incorrect entries there. I recommend ensuring your A records are pointed to your shared IP address. If your problems persist, it may be easier to contact Live Support, so they can update your DNS for you. Let us know if you have any further questions. Thank you, John-Paul