Trouble viewing my theme

  • Answered
I am new to WordPress and am currently in the process of updating our company website. I downloaded WordPress through Sofaculous and have managed to add our company logo and some information through the WordPress dashboard. The problem is that when I go to "view" my progress, all I am met with is a scrolling symbol indicating that the page is "loading". I have the updated version of WordPress along with the plugins Akismet and Hello Dolly installed. Furthermore, thinking that the issue might be the web browser I'm using, I have accessed the dashboard using Internet Explorer, FireFox, and Chrome, all with the same results. Please help.

I'm sorry to hear you're having problems with the WordPress site. Unfortunately, we do need a little more information in order to troubleshoot the issue. What URL are you using when you're viewing your WordPress site? If you could please provide that information, we can look into the problem and determine the cause for you.

Apologies that we can't provide a direct answer at this time. Please provide the information requested and we will try to give you a more satisfactory answer.

If you have any further questions or comments, please let us know.

Arnel C.