How to Suspend/Unsuspend cPanel Accounts
With your Reseller Hosting plan you can create cPanel accounts and upgrade/downgrade those accounts through WHM. You can also suspend and unsuspend accounts through your reseller WHM account. There are a few reasons why you may want to suspend one of your hosting customer's accounts such as nonpayment or resource abuse.
How to Suspend cPanel Accounts
- Log into WHM
- Under Account Functions choose Manage Account Suspension
- Choose the account you are managing and click Suspend
How to Unsuspend a cPanel Account
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2018-01-02 1:06 pm
hello, I have a resseler account and one of the accounts created by me, was suspended by root so, apparently I can't unsuspend it.
how should I proceed in order to be able to use the account?
2018-01-02 1:22 pm
I advise contacting our Live Support team so they can verify your account and help with the suspension.