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In order to set up email clients like Outlook, Mac mail, or Thunderbird you need your email settings from cPanel. This article guides you through how to locate them.

Steps to find your email settings

  1. Login into cPanel.
  2. Click Email Accounts in the Email section.

  3. Navigate to your email and click Set Up Mail Client to the right of your email account.

    Note! If there is no email account listed, you will need to create one.

  4. Scroll down to the Manual Settings section to view your Secure SSL/TLS and Non-SSL settings. Included will be Username, Password, Incoming Server, and Outgoing Server. There is also a notification stating "Authentication is required for IMAP, POP3, and SMTP" that looks something like this:

Finding your email settings in Webmail

  1. Log into your Webmail.
  2. Click your username in the top-right corner. In the drop-down menu select Configure Mail Client.

  3. Scroll down to the Manual Settings section to view your Secure SSL/TLS, and Non-SSL settings. Included will be Username, Password, Incoming Server, and Outgoing Server. There is also a notification stating "Authentication is required for IMAP, POP3, and SMTP" that looks something like this:

Note about Reseller Email Server Settings (not VPS or Dedicated)

If you are a Reseller customer using the default secure settings, the incoming and outgoing mail server will look like this:

Did you know? Not all hosting companies provide free access to cPanel. InMotion does and it's just one of the many features of our various web hosting plans.

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Continued Education in Course 101: Basic Introduction to Email
You are viewing Section 1: Viewing your Email Settings in cPanel and Webmail
Section 2: How to Permanently Delete All Email from Webmail

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n/a Points
2018-12-16 1:35 am

my outlook 2007 is not werking

3,737 Points
2018-12-17 1:04 pm
I'm sorry to see that. What is the error you are receiving indicating that it is not working?
n/a Points
2018-07-21 6:02 pm

This is cool!

3,737 Points
2018-07-23 3:49 pm
Glad you enjoyed it!
n/a Points
2018-04-05 2:30 pm

Hi, I have my domain regsitered with GoDadd and GoDaddy is currently hosting a simple "under construction" website for my domain. I also have an email account for my domain with Office365, which is managed by GoDaddy. I'd like to now transfer my email to IMH and, in a few weeks, point the DNS for my website to the IMH servers once my website is ready to go live. Is that possible?

11,000 Points
2018-04-05 2:59 pm
Yes, this is definitely possible. You will just want to make sure that you have all the DNS records you require (for mail and otherwise) set up here at InMotion Hosting before pointing the domain here.
n/a Points
2017-12-27 4:59 am


I set up a new email address however i'd like the 'from' field to say something different than the first part of the email address.  for example the email might be However i don't want the recipient receiving an email from John. i'd like it to say something like 'John from MyCompany'. Where can i adjust these settings?

Hope i'm being clear. let me know if you need any more info.  

42,832 Points
2017-12-27 8:33 am

You can't choose what appears in an email address when it's sent. This is a standard followed by all email servers. You can create the actual email address, but you can't modify the composition of that address so that it's displayed a certain way. You can create a display name for the email address. So, your "" can have a display name of "John from Company ABC". When it's displayed in an email client, the email client will typically show the display name for the email address. Note that different email clients have different options available. However, the structure of a composed email is standard in order to allow proper transmission and tracking.

2017-09-06 3:18 pm
I am attempting to add my email to my iphone. It asks for the Host name. I do not see that listed under your instructions. Any advice?
42,832 Points
2017-09-07 9:33 am

As per this tutorial the "host setting" is typically something like "" . The link provided for the article should go here. This will provide your email server settings. An example of the secure setting would be: ( for a reseller account).

I hope this helps to answer your question, please let us know if you require any further assistance.

Arnel C.
n/a Points
2017-07-21 11:54 am

we are having issues setting up an email account in office365.

we cand send email out, but we dont see any of the incoming emails



11,000 Points
2017-07-21 2:04 pm
You will want to proceed first with basic email troubleshooting. For example, checking to make sure you are using the correct incoming server settings.

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