Need tech support for issues with mail server

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Category: Email

InMotionFans
n/a Points
Asked:
2015-05-28 1:34 am EST


I really Thanks for Your answers sir But i am not much clear If suppose mistakenly the mailbox location change By any administrator from mail server
example User1 mailbox location var/mail/user1 in the local delivery agent is saved. By mistaken by any of the administrator if he change and save the location from var/mail/user1 to var/mail/user2 then the mail will automatically deliver in user2 mailbox is it possible.

Is there any thing that define the user name with the mail location suppose user1 and location var/mail/user1
user name is user1 and in mail location there is user1 so is there any combination between this two names
or user name can be different and in the mail location user name can be different will i work

I will Be really thanks to you for your answers




Arn
Staff
24,062 Points
2015-05-27 3:25 pm EST
Hello,

Thanks again for the question about your concerns for the mail folder locations. Mail Administrators do NOT have access to that location. If they do have access, they should not be moving files in that location, anyway. The software responsible for your email handles all of the file transactions in that area - you, or other administrators would not see or interact with those folders on the server. The folders for mail are all identified by the email account names.

However, I stress again that you as an administrator would be the ONLY person to have access to that location, and then only through FTP or cPanel's File Manager interface. Other users would normally have no access and have no way to manipulate those folders and files for the mail server.

I hope this clears up this question. If you have any further questions or comments, please let us know.

Regards,
Arnel C.

Thanks sir
But My question is that what is a relation between username user1 and user mail location var/mail/user1 there are two user name user1 as a user name and user1 in var/mail/user1 so what are the link between this two Name what define this two to interact each other
so that the mail for user1 will be deliver in user1 mailbox

thank You

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John-Paul
Staff
15,508 Points
2015-05-28 9:36 am EST
Hello,

Thank you for your question about mail server folders. When you create an email address, a folder is also created for it to store emails. This is a common setup with servers that use cPanel.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul B
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Dear sir
I do under stand that when we create mail the mail folder and location will already created,
But my question is that it is random that when we create mail account the folder create that folder is created by user account name suppose the user account is user1 the folder will be user1 and the location will be var/mail/user1
but my question is that if i dont want to be user1 my mailbox same with the mail account i will change it to and other name suppose user2
can this work can the mail For user1 will deliver in user2
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johnpaulb-imhs1
Hello, Thank you for contacting us. I spent some time looking into your question, and it depends on your specific server setup. For example, if you are using courrier, or dovecot the settings will differ. I recommend posting your question in the Official cPanel forums, since it is frequented by cPanel users/developers. If you have any further questions, feel free to post them below. Thank you, John-Paul B