cannot upload a plugin to wordpress installation. permission error

  • Answered
when trying to upload a plugin through my wordpress site, I get an error: Unable to create directory uploads/2015/02. Is its parent directory writable by the server?

I have talked with support, and they have triple checked the permissions of this folder to be ok. The folder already exists. Any ideas?

This site was recently brought to in motion from another server.

Sorry to hear that your WordPress plugin installation is not working for you. I checked the permissions on your account myself and they look correct as well. I also ran the permissions utility here that reviews the permissions for an account and it did appear to make some corrections. Try running the installation again. If you continue to have the problem, please provide information about the plugin you're trying to load and we can look into it a little further. Make sure to try to pull down the files afresh from the plugin source.

I hope this helps to answer your question, please let us know if you require any further assistance.

Kindest regards,
Arnel C.