Install easy apache through cpanel
Hi.
My customer has got a website in your hosting. It's a wordpress installation and I installed a famous plugin (Jetpack). This plugin returns an error and jetpack support wrote me this:
"...We're having trouble communicating with your site via XML-RPC. Could you check with your host to make sure they're not blocking that?..."
So They told me also I need to install easy apache by my cpanel. The problem is I don't find the place via which install easy apache.
Could you help me?
My customer has got a website in your hosting. It's a wordpress installation and I installed a famous plugin (Jetpack). This plugin returns an error and jetpack support wrote me this:
"...We're having trouble communicating with your site via XML-RPC. Could you check with your host to make sure they're not blocking that?..."
So They told me also I need to install easy apache by my cpanel. The problem is I don't find the place via which install easy apache.
Could you help me?
Sorry to hear that you're having problems with Jetpack. I just tested it on an account and the plugin works with no problem. I know that it's widely used by our customers, so I'm not sure why it's not working for you. Can you provide some information about your customer's installation? What part of Jetpack are you trying to use? What version of WordPress? And do you get a specific error?
Provide us a little more information and we'll move forward with investigating the issue.
Regards,
Arnel C.