Deleting folders in file manager

  • Answered
I recently had my files restored - and the technicians made a copy of the pre-restore files in a new folder called "public_html.old"

How do I delete this folder? When I place my cursor on it - I can not delete it. I can delete all the files in it, but not the folder itself?

A related question - how can I move or copy an entire folder. I seem to be able to do it with the files inside the folder, but never the folder itself?

When using the cPanel File Manager as your user, I am able to delete the folder without any issues. Are you using the cPanel File Manager to remove the file? If you're using a user other than the cPanel user and trying to connect over FTP, you may have issues removing it as this use may not have the correct permissions.