Website not showing after change of name servers
Hello,
We bought hosting and domain (my-domain.com) at your hosting for our organization and created new website. Now we need to start using your hosting as primary (my-domain.hr) website. We changed nameservers at our domain provider (for my-domain.hr) from ex hosting to your nameservers. Then we created parked domain my-domain.hr in cpanel. After that in AMP we changed primary domain from my-domain.com to my-domain.hr.
Now sometimes we see old site and sometimes new site. (more than 12 hours passed since changing nameservers to yours)
What troubles me is when I try to ping ("express") my-domain.hr with network-tools.com it is found as in your nameservers space, but shows this error:
Whois query for my-domain.hr...
Query error: No whois server known for the given domain
Is this normal for domain change period? Did we do something wrong in the process?
As I said we mostly see old website on PC browsers and on mobile browsers we see new website.
Another thing. What about my-domain.com now? I want it to redirect to my-domain.hr but it is not visible in cpanel, only in AMP. Should I add it as parked domain in cpanel and then redirect or is there another solution?
Matija
We bought hosting and domain (my-domain.com) at your hosting for our organization and created new website. Now we need to start using your hosting as primary (my-domain.hr) website. We changed nameservers at our domain provider (for my-domain.hr) from ex hosting to your nameservers. Then we created parked domain my-domain.hr in cpanel. After that in AMP we changed primary domain from my-domain.com to my-domain.hr.
Now sometimes we see old site and sometimes new site. (more than 12 hours passed since changing nameservers to yours)
What troubles me is when I try to ping ("express") my-domain.hr with network-tools.com it is found as in your nameservers space, but shows this error:
Whois query for my-domain.hr...
Query error: No whois server known for the given domain
Is this normal for domain change period? Did we do something wrong in the process?
As I said we mostly see old website on PC browsers and on mobile browsers we see new website.
Another thing. What about my-domain.com now? I want it to redirect to my-domain.hr but it is not visible in cpanel, only in AMP. Should I add it as parked domain in cpanel and then redirect or is there another solution?
Matija
