Why isn't my subdomain showing up?

  • Answered
The subdomain freixenet.******.net is not showing up in the inMotion hosting namesever DNS records which means the site resolving to an ip which means my customers can't load the site.

Here are the steps I have taken so far
* created the appropriate A record
* created the appropriate subdomain mapping for Apache
* waited since 17 May 2013 @ 2am (MT) (I created the records around that time)
Hello mattce! Thank you for your question. I checked your server and you are on a VPS with root access. When you get root access, our systems support sets up your server to use custom nameservers. Unfortunately, servers with root access must have custom nameservers. You will need to set your domains nameservers to your custom nameservers and register your custom nameservers with your registrar (Godaddy). See the following: ns1.******.net - ns2.******.net - Once you have those set up, you will see your new DNS entries start working like your subdomain, parked domain and other DNS changes. DNS changes can take up to 2 hours to start working. Sorry for the inconvenience. Best Regards, James R