Failed to parse returned path

  • Answered
Hi there
I am trying to using filezila to connect but I get the following

Error: Failed to parse returned path.
Error: Failed to retrieve directory listing

my setting

i have also tried other settings
using my ip address
using my
using my site address
i get
error Login authentication failed

what should I do?
Hello saisem, It appears it is likely a username/password issue at this point. Use the following format for your login: servername: use domain name ( username: your cpanel username password: your cpanel password port: 21 I would need to see your specific credentials to troubleshoot the issue any further. You can send the specific information (servername, username, password) to [email protected] Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. As we do not actively monitor that address, be sure to leave a comment below so we know the information was sent. This should get you in.